For original equipment manufacturers (OEMs), IT deployment and maintenance services are critical in sustaining long-term relationships with customers over multiple renewal cycles. Enterprise customers see support, deployment and IT maintenance services as deciding factors in purchasing decisions. But providing these services isn't without its challenges. Fortunately, outsourcing multi-vendor global field services, technology deployment and IT maintenance services can help OEMs maintain ongoing, high-touch relationships, broaden their customer base in the IT market and truly become their customers' trusted advisor for all their deployment and maintenance needs.
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