Outsourcing customer conversations to improve onboarding, customer experience and subscription renewals
Extreme Networks knew customers were buying its Extreme Management Center™ software, but needed to gauge how many were actually using it. Extreme Networks chose to partner with Tech Data Global Lifecycle Management (GLM) to help provide its customers with optimal support from onboarding to subscription renewal.
Watch the video to learn how GLM used in-depth insights and metrics to help Extreme Networks enhance customer success.
Join the Tech Data Community
Subscribe to get the latest expert industry insights