Leverage Tech Data Global Lifecycle Management (GLM) as your single, white-labeled, global strategic partner to fast-track your transformation by outsourcing services while maintaining a consistent customer experience.
Accelerating your transformation from hardware to XaaS while providing a consistent customer experience is a significant challenge. However, you can take on the XaaS transformation with more agility and simplify operations by partnering with an industry-leading technology partner. As an expert in global services delivery, GLM can assume all or part of your product and customer lifecycle support operations so you can reinvest those resources and capital into other core business areas.
The market has shifted, and your customers expect exceptional service at an even faster rate. To keep up, you need a single services delivery partner you can trust. Supplement your existing operations with GLM's end-to-end lifecycle services for both your product and customer needs — empowering you to sharpen your focus on key transformation initiatives.
Design and build products by leveraging our team of experienced, OEM-agnostic engineers to handle your integrations, configurations and customizations — from complex solutions to endpoint devices — all aligned to your customers’ unique specifications.
Utilize GLM's global resources, scalable capabilities and deployment experts to implement, migrate and install your technology both quickly and efficiently, maintaining the integrity of your products and enabling your customers to enjoy all the benefits of their technology investments from day one.
Maintain business continuity and exceed customer expectations with our multi-platform–trained technicians who deliver world-class, white-labeled services for all your in- and out-of-warranty maintenance and end-of-service-life support needs.
Maximize the value of your customers’ product purchases with efficient, flexible and comprehensive repair services that cover the full range of global logistics and are backed by time-tested processes and an expert team of engineers and technicians.
Optimize your supply chain, provide an unmatched customer experience and meet global demands with GLM’s industry-leading suite of powerful, flexible supply chain management capabilities — no matter where your company is on its transformation journey.
Generate unstoppable momentum in customer interest with GLM keeping your customers informed, supported and successful in using your products through our robust end-user support, streamlined buying processes, proven metrics and proactive time-, event- and value-based interactions.
Capture every opportunity for revenue while also developing long-term, loyal customer relationships through GLM’s full-lifecycle approach to continual customer engagement — from opportunity identification and contract positioning to warranty monitoring and sales campaigns.
It’s time to think again about your own journey’s destination and how the right strategic, global partnership can help get you there. GLM works with companies like Sharp Electronics and Fujitsu America, Inc. to fundamentally transform business strategies by entrusting our experts to take over their services operations. If you think you need to do it all, think again.