IDC Lifecycle Management InfoBrief

As the technology industry continues to grow and evolve, companies have to provide their customers with world-class digital services. IDC discusses how outsourcing customer and service management can help them not only focus on innovation and transformation, but keep up with the competition.

This infobrief includes:

  • 3rd Platform growth rates
  • Options for outsourced services
  • Product and customer lifecycle management case studies

IDC is a provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets.